[pastrychef78]

OK, so my phone has been freaking out lately the last 3-4 weeks. This is now the second time my phone is stuck on the loading screen (not the BB logo loading screen, the moving clock icon in the center of the screen). I plugged it into the wall outlet to charge for about 2-3 hours after I battery pull. The red LED lights up indicating its charging. After 20 min or so of this it goes directly to the loading screen and stays there. Why is this doing this? Is my phone not charging because of a malfunctioning battery? Is my OS messed up? I tried BB desktop software and desktop manager but they just just not have a reading of my phone. just gives me a message that battery is dead or its not connected.
I'm gonna give this a 12 hr charge to my wall outlet, (it worked last time) and maybe it'll load up to the main menu. If nothing changes I think I'll have to go to a Verizon store for help.

[JSanders]

Do as you said, leave the device to charge for several hours and then, with the charger still connected to the BlackBerry, remove the battery for five minutes and replace. See if your device reboots.

[pastrychef78]

I tried what you said, but unfortunately my phone is (while connected via USB) trying to connect to my computer, I hear the sound that indicates that it connects then the sound that it disconnects. Then the thinking symbol (clock) appears as it did before. What should I do now?

[pastrychef78]

Ok ,so I tried App loader to erase and start over with a fresh OS and followed the steps as followed from this FAQ thread
But my phone tried it reboot itself before the process was completed, Idk how or why and now its on a white screen (still connected via USB) with an icon saying Reload software:507. Also App loader's error message was:Application loader was unable to connect with your device. Please reconnect your device and try again.