[Notes BES]

I'm attemting to install BES 4.14 for Domino on a clean, newly upgraded Win 2003 SP2 server, however during the install, am receiving this error message:-

'MSXML 4.0 SP2 Parser and SDK installation has failed. Pls check install log for more info.'

There is not a lot in the log to suggest what is causing the error, but it appears that if one of the 3rd party tools does not install successfully, then I can do a manual install. Is this the only solution to complete the install ?

This is part of the DetectionLog:-
[BES]
Platform: Unknown
Version: Unknown
Install Path: Unknown

[SERVICE_ACCOUNT]
BlackBerry Server Account: Unknown
Domain Group Membership:

[GC]
Domain Name: <domain name>
GC Name: <gc name>
GC IP: <ip address>

[DATABASE]
Unable to obtain SQL hostname or database name from BES registry keys!
Location: Unknown
DB info via TSQL: unable to connect to database!

SQL Version: Unable to find SQL version!
MSDE Version: Unable to find MSDE version!
MDAC Version: 2.82.3959.0
MSADO15.DLL: 2.82.3959.0 (C:\Program Files\Common Files\System\ado\msado15.dll)

[JAVA]
Version:
Path:

MDS JVM Path: Unknown

[DOT_NET_FRAMEWORK]
Version 1.0: MISSING
Version 1.1 (1.1.4322): INSTALLED
Version 2.0 (2.0.50727): MISSING
Version 3.0 (3.0.0456.30): MISSING

[MSMQ]
MSMQ Version: Unknown

thank you in advance for any assistance...