[surf_on]

HELP.....I have a new 8330. I'm unable to load the Desktop Manger Software on to the laptop, my OS is Vista. It starts to load and gets to a point where it says the instalation was interupted and wants to exit. I've downloaded from both Verizon & Blackberrry's site....same thing.

Does anyone know if there is something that would stop the app from inatalling. I even disabled the virus program....

[John Clark]

When installing on Vista, right click on the .exe file and select "Run As Administrator."

[surf_on]

Already did....same thing. Gets "inturputed" according to the error message and thats it. Thanks for the reply.

[jskolm85]

Can you post the error message. I am running the Desktop Manager 4.6 on my Vista Machine.

Try to install it in compatibility mode for like XP or 2000. I have a few apps that fail during install and this is the work around that I use to install them.

[Dubdub]

Are you using a company provided PC perhaps?

[surf_on]

Originally Posted by jskolm85

Can you post the error message. I am running the Desktop Manager 4.6 on my Vista Machine.

Try to install it in compatibility mode for like XP or 2000. I have a few apps that fail during install and this is the work around that I use to install them.

How do you run in compatibility mode?

[surf_on]

How do I run compatibility mode?

[Phranc]

Click Start> Help and Support? then type "compatibility" in the search box.

[jskolm85]

right click on the EXE file then select the Compatibility Tab Then tick the box that says Run this program in compatibility mode for: then drop down the list for the version (IE. XP)

[wilsonr]

Originally Posted by surf_on

HELP.....I have a new 8330. I'm unable to load the Desktop Manger Software on to the laptop, my OS is Vista. It starts to load and gets to a point where it says the instalation was interupted and wants to exit. I've downloaded from both Verizon & Blackberrry's site....same thing.

Does anyone know if there is something that would stop the app from inatalling. I even disabled the virus program....

I am running Window2008 Server/Workstation and it installed fine on my computer. You may have some policy restrictions if that is a company pc.