[island-guy]

Hello,
I've been successfully using DM and the previous version of sprint connection manager with no problem being able to sync my Pearl 8100 anytime while connected with Sprint. Now with the new Sprint Smartview connection manager, everytime I launch DM and initiate a sync it it will randomly stop/dissapear. Interestingly, as soon as I shut down Sprint Smartview the DM will pop up, sync and run fine. Ugh! I've been reading elswhere of similar issues but no successful solutions.

[SteveO86]

Their is another user with this same problem... I would give a call over to Sprint Support, see if they have a fix/update for it.