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Old 03-02-2009, 03:14 PM   #1
Madeye Fergy
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Join Date: Mar 2009
Model: 8900
OS: 4.6.1.114
PIN: 24AE89A8
Carrier: T-Mobile
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Default Desktop Manager 4.7 Freezing up...

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When I open the Desktop Manager and connect my device, it just stays at the "Checking for device application updates. Please wait..." (I've left it here for at least 10 minutes one time and nothing happens) and when I click cancel the program freezes. Sometimes after the initial connection, when the blackberry has the black screen with the computer to phone icons, it quickly goes back to the home screen.


I have restarted the DM - no luck
I have restarted the PC - no luck
I have uninstalled and reinstalled the DM - it works the first time but when I restart/reboot the PC. the same thing starts to happen again.
I have turned of Auto-Application Updates when I have reinstalled, and still it does not work.
I have disconected from the web and even even turned off my Firewall with no luck.

Curve 8900
Firm - v4.6.1.114
DM v4.7

I installed from the CD that came with the phone.
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Old 03-02-2009, 03:32 PM   #2
jsconyers
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Location: In a van down by the river.
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OS: 4.1
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What OS are you running on your PC?
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Old 03-04-2009, 03:07 PM   #3
Madeye Fergy
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Join Date: Mar 2009
Model: 8900
OS: 4.6.1.114
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Now, this is what exactly happens. After loading 4.7 or 4.6, with or without the Media Manager, it works fine. I can reboot and it still works. The one thing that happens every time is that the problem starts to happen about 45 minutes after the DM is installed. I will install the DM and run it once and then try 45 minutes later - No Good.
I will install the DM and plug it in and backup the device on and off for 45 minutes without a problem. Then at about 45 minutes, it starts to happen again.

Running XP Media Center Edition 2002 SP 3
Curve 8900
Firm - v4.6.1.114

Any ideas anyone? This is really getting frustrating.


New development. The device is now doing a hard reset a few times a day. It has been doing it since I got it last week but it seems to be doing it more often now.
It is also frequently doing a hard reset when I watch a video on m.youtube.com. It will play the video for about 30 seconds and then the hard reset happens. It does not happen on all videos but about 1/3 of them.
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Old 03-04-2009, 09:50 PM   #4
rachamphetamine
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One thread only, thanks.

http://www.blackberryforums.com/gene...eezing-up.html
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