Quote:
Originally Posted by misterbulldog
We completed a Content Protection push to our large BES environment yesterday. We started the project earlier this year. The Address Book was excluded in the policy. Scrubbing will take a while no matter what model you have. We also changed the password policy to require a more complex password so we had quite a few users who forgot their new password as soon as they created it. However, we have found that password resets work with some devices that have 4.2 software and CP. I have not nailed it down to which model/carrier it works with yet. When a user calls for a password reset we give it a try and warn the user that it might not work. If it works, great. If not, oh well.
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The device OS must be 4.2.1 or higher for a password reset with Content Protection to work. If the device is 4.2.0 or less, it won't work. This is from personal, first-hand experience.
We have CP enabled on the devices which includes media cards, password protection, security time out, minimum length, and prohibited passwords. We've been using this model for almost a year with mixed results.