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Old 10-05-2009, 10:04 AM   #1
cheerful
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Default Enterprise activation problem

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AT&T, 8310

The technician connected my device to my desktop and performed activation.

The IT policy and other stuff are in place. However, in Option -> Advanced, there is no option for enterprise activation, only MDS activation. And it shows as Not Activated.

Browser does not work (unable to connect to the selected mobile data service). Email does not work.

The technician said I should wipe the device and redo wireless activation. I'd want to avoid reinstall applications.

Anyway for me to force it to redo enterprise activation wirelessly?

Thanks!
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Old 10-08-2009, 08:16 AM   #2
KOR
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I'd suggest that you ask the tech to contact the wireless provider to ensure that the device is provisioned correctly.
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Old 10-08-2009, 08:40 AM   #3
takeshi
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I'd agree. Enterprise Activation should be listed under Options->Advanced. IIRC, provisioning only for BIS will hide Enterprise Activation.
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