[jstuardo]

Hello...

This question might seem easy, but maybe it's not.

I had 2 blackberries 8700, one for my wife and the other for me. My wife's BB had configured some e-mail accounts. Later, her BB service was disabled, of course, keeping her e-mail accounts configured in the device.

On the other hand, my BB had my own e-mail accounts with BB service enabled.

Last week, my BB was stolen so that I purchased a new SIM card and inserted it in my wife's BB.

The problem occures with e-mail accounts. My wife's email accounts still are there so I tried to delete them, but when I went to e-mail configuration I was allowed only to add new accounts, not delete existing ones. I could add my accounts, but I couldn't delete my wife's accounts.

I tried with Desktop Manager but it only allowed me to delete all contacts.

How can I do it then?

thanks
Jaime

[jsconyers]

That's pretty interesting.

Take a look here:
How to add / delete email addresses - BlackBerryFAQ

And welcome to the forums.

[abhijitkar1962]

Hi

Since your wife's account is not valid, you won't be able to log on to her web account, where you are supposed to change the mail configuration.

I think,only way to get rid of those mail ids are - wipe out your wife's handheld to factory condition and then from your own web account send the service book.

[MidnightDraven]

delete the CICAL and CMIME service books for your wifes accounts.
they will show like this

yourwifesemail [CMIME]
yourwifesemail [CICAL]

options - advanced - service book

[takeshi]

Originally Posted by jstuardo

The problem occures with e-mail accounts. My wife's email accounts still are there so I tried to delete them, but when I went to e-mail configuration I was allowed only to add new accounts, not delete existing ones. I could add my accounts, but I couldn't delete my wife's accounts.

Where are you doing all this from? The BB itself? The carrier's BIS site?

[jstuardo]

Thanks all who answered me! Midnightdraven's solution worked perfectly! I have never seen those advanced options.

Cheers!
Jaime

[MidnightDraven]

no probs!

[Chinookman]

Originally Posted by Midnightdraven

delete the CICAL and CMIME service books for your wifes accounts.
they will show like this

yourwifesemail [CMIME]
yourwifesemail [CICAL]

options - advanced - service book

just solved my problem too as I was ready to wipe it clean...THANKS...!!!!