[ambi]

Hi,

Eversince i upgraded to OS 5, i can't do backup to Desktop Manger, be it in Mac or Windows.
Also when I tried to downgrade to OS 4.6, the backup session stops when it is backing up bb groups.

I have backup my bb contact and group to media card

What should I do?

[BB-Tech support]

Originally Posted by ambi

Hi,

Eversince i upgraded to OS 5, i can't do backup to Desktop Manger, be it in Mac or Windows.
Also when I tried to downgrade to OS 4.6, the backup session stops when it is backing up bb groups.

I have backup my bb contact and group to media card

What should I do?

Because you backed up your BBM contacts and groups to media card

Connect device to computer
Run Desktop Manager
go to
backup and restore> advanced
one right hand side click click on everything you want to backup (hold CTRL)
and then press on top button between windows with arrows pointing to the left
after you done, click on file (left side, above backup windows) and click on save.
save it on place you want
that will make custom back up