Opening Camera reboots my Storm 2
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I have been battling this issue for the last month. The problem is that it is hard to reproduce. About once per day if I open the camera to take a picture my storm 2 will flash to a white screen and restart the device. This takes several minutes to complete and then the phone works great for about 24 hrs.
I am using a Blackberry Storm 2 9550 with the latest OS released by Verizon. I have taken the phone back to Verizon and they replaced the device. I have flashed the OS several times and started with a clean OS.
I am also on my corporate BES and they have tried to trouble shoot many times and don't think the issue is with them. I think that it might be because this problem started with I was moved from the "Restricted Default Policy" to the "Personal Device Policy" which is less restricted. Since about that time I have had this issue. We can't seem to duplicate the issue when they are with me because it only happens when i really need to take a photo at an important once in a lifetime opportunity.
I need help from someone to troubleshoot this perplexing issue.
Thank you in advance
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