[ngllgn]

Hi

Both my BB Torch 9800s keep switching off and rebooting since I changed carriers. I changed from Vodafone Es to Movistar (was Telefonica). I have spoken to Movistar support and they cannot offer any suggestions. Can anyone else?

Both 9800s were unlocked officially by Vodafone.

Many thanks in advance.

[dc/dc]

What type of SIM card did Movistar give you?

[ngllgn]

Hmm. Good question. I will have to ask them this week. I used to have a 64K card with Vodafone Es. Would a 128K SIM card cause this behaviour?

[dc/dc]

Originally Posted by ngllgn

Hmm. Good question. I will have to ask them this week. I used to have a 64K card with Vodafone Es. Would a 128K SIM card cause this behaviour?

Possibly. I would just make sure that Movistar didn't give you one of their cards for LTE.

[ngllgn]

The SIM card from Movistar is definitely 128KB. I doubt that it is LTE as Spain is well behind the crowd on 4G.

[dc/dc]

It very easily could cause that behaviour. I would see if you can get a 64k.