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Old 02-21-2007, 10:02 AM   #1
slimbim
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Join Date: Oct 2005
Model: 8700c
Carrier: Cingular
Posts: 114
Default ScanGAL error in logs

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I have a user that is not able to Query the GAL. BES is 4.1.3, and talking to Exchange 5.5.

I see the following in the agent logs:

{Email} Interactive request, Tag=80
{Email} Receiving packet from device, size=66, TransactionId=391035462, Tag=80, content type=ALP, cmd=0x3
{Email} GetAddressLookup failed, error=-1
{Email} Sending transaction error to device for transaction 391035462, size=34, TransactionId=-975817245, Tag=600
{Email} SubmitToRelaySendQ, Tag=600
{Email} SubmitToRelaySendQ, Tag=80
.............
Failed to Resolve Name in ScanGAL. user: UserName, hResult: <8004010f>

Any Ideas?
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