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Old 02-24-2008, 04:09 AM   #41
grassjelly
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has anyone figured out a solution to this problem. I'm still getting the messages 2-5 times a day and its very annoying.
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Old 02-24-2008, 03:28 PM   #42
digitalextremes
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What's with this certificate issue, I got this error again today just like the last weekend before I could connect to Wi-Fi properly. Why don't these people do their jobs properly and 1) keep track of when the certificates will expire and 2) push the new certificate before people get the error. doesn't sound that hard to do does it?
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Old 02-25-2008, 07:16 AM   #43
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Same message - in Iraq. I use UMA exclusively, I get the message anytime I switch to a new router.
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Old 02-25-2008, 10:04 AM   #44
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I am still getting this at least 10 times a day.

It seems to be sucking battery life too if I don't realize its at that question and it just sits there like that. Not sure if I am just imagining things but it seems like this is the case.

The official RIM article doesn't help at all.
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Old 02-25-2008, 11:09 AM   #45
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I have been keeping up with this thread, but I haven't had this problem (cross my fingers). Sounds like a PITA.
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Old 02-25-2008, 12:35 PM   #46
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I had this issue as well.

I went to several BB Forums and found a post that mentioned going into your options and deleting all certificates that have a red "X" next to them. since I have done this, I have not received that error message.

I have noticed that my phone does not switch between wifi networks as smoothly as it did before.

I am hoping this didn't mess up my phone (I can just restore my phone if necessary though....right?)
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Old 02-25-2008, 01:15 PM   #47
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Hi All,

Spoke to RIM tech support around 11:30 EST. Per their instruction,

1. go to option, check your Date/Time, make sure it is the right date and time.
2. Go to your browser and delete all history, content, and cookies.
3. Pull your battery out, wait for 15 sec. then plug back in.
4. Once your BB restarted and if the same message comes out, just keep on clicking 'continue'.
5. They are very aware of the problem and is working hard to resolve the issue.

They told me if the message comes up everytime for new connection, just click continue, the BB should just work fine.

Oh...well......

Good luck to all!
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Old 02-25-2008, 10:02 PM   #48
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Quote:
Originally Posted by grassjelly View Post
still getting the error message, i've noticed for me that when my wifi changes to a different router and connects to it.
or sometimes doesn't connect at all....even through the scan for networks and manual selection..

and my aol im has been acting up since this problem arose..everytime my wifi gets weak or switches back to edge (large warehouse) it boots me off.
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Old 02-26-2008, 08:13 AM   #49
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Spent 3 hours on the phone with RIM last night trying to troubleshoot this issue. First I called T-Mobile. They did some basic troubleshooting and then transferred me over to RIM.

My problem is not only do I receive the 'Expired Certificate' message every time I connect to a Wi-Fi network, but when I try to make a call on UMA, the call immediately fails, the Wi-Fi connection to the router dies and the BB tries to connect back to the mobile network. A few seconds later, the BB reconnects to the Wi-Fi router and I get the error message again.

The RIM support rep I spoke with made me repeat all the steps posted by 'aeroflyer' above. We did that for about an hour and a half. Still no luck.
She also made me go into Wi-Fi diags and email her the Advanced Report.

I have an open case number with them but they're now saying that for some reason my BB isn't recognizing the new certificate. According to RIM I might have to do a complete reinstall of software on my BB (not a great solution but better than not being able to make calls on UMA).

They are investigating the issue some more and will let me know next steps at around 10am EST today.
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Old 02-26-2008, 12:19 PM   #50
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Hey Garish43 thanks for the update...looking forward to see what solution RIM has to this problem.
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Old 02-27-2008, 09:02 AM   #51
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Ok, after a great many hours spent debugging and reloading software both issues have been resolved...

Turns out, the 'Expired Certificate' problem is NOT CONNECTED with the 'calls failing on UMA' problem. They happened to occur at about the same time which is why I figured they were connected.

Here's a detailed dump on what happened and how it was fixed. Hopefully it will help you all in case you run into the same issues:

'Expired Certificate' Problem
--------------------------------

The support rep at RIM accepted the fact that this problem was caused because one of their certificate servers was malfunctioning. As I'd said in my post yesterday, we tried removing the battery and hitting 'Continue' several times but that didn't help. The idea was to get the BB to clear away part of its memory that was holding on to the expired certificate and replace it with the new one. But that wasn't working.
Eventually, the rep said the only way to fix the issue was to reload firmware on my BB. Even though I had the latest 4.2.2.180 firmware on my BB it was not going to be enough to simply 'Wipe Handheld'. So I downloaded the latest firmware from Unsupported Browser and reloaded it onto my BB.
(All in all a painful process because halfway into the firmware upgrade I get a '507' error on my BB. Disconnecting/reconnecting my BB seemed to make the problem go away).

'Calls Failing on UMA' Problem
----------------------------------

This problem was caused due to Verizon's latest Actiontec MI424WR router. They apparently came and replaced my router when I was away on business last week. But the SSID was the same so I didn't realize the router had been replaced.
So, for some unknown reason the newest Action router running the same firmware as the old one doesn't allow UMA calls. It's possible the problem is due to port forwarding not setup correctly. I will look into it on the weekend.
Meanwhile, to get things working, I've daisy-chained my old Linksys router to the Actiontec. My BB connects to the Linksys SSID and UMA calls now work fine. (Just make sure the Gateway setting on the Linksys reflects the IP of the Actiontec and you're good to go).
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Old 02-27-2008, 04:20 PM   #52
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I just deleted the expired certificates, deleted the cache, resent routing tables registration and service books and did a hard reset. No more messages, upper case UMA and all my websites seem to work including my bank (SSL).

YMMV
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Old 02-27-2008, 04:22 PM   #53
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Mine just went away on it's own.
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Old 02-28-2008, 05:21 PM   #54
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expired certificate?

ANNY WAY WAP ROOT

When I try to remove it a dialogue pops asking for my root key store password.

Is it safe to enter it and continue the process?
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Old 02-28-2008, 06:30 PM   #55
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Quote:
Originally Posted by BSheehy View Post
expired certificate?

ANNY WAY WAP ROOT

When I try to remove it a dialogue pops asking for my root key store password.

Is it safe to enter it and continue the process?

I removed this certificate but it came back. Not sure what it is...
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Old 02-29-2008, 12:12 AM   #56
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Quote:
Originally Posted by garish34 View Post
I removed this certificate but it came back. Not sure what it is...
I removed mine as well, but it did not come back. Strange that yours did. You have to create a password or something like that before you delete it.

Since I deleted all certificates with a Red X on them my phone has been fine. switching normally between EDGE and UMA now.
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Old 02-29-2008, 12:20 AM   #57
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how do you resend your routing tables?
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Old 02-29-2008, 01:07 AM   #58
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Log into your tmobile account, locate email set up, click that icon, once in that part, the resend service books link is on the left hand-side of the screen
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Old 02-29-2008, 01:09 AM   #59
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Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8320/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

My issue resurfaced to, now my piece of SHIT, will not go into wifi or uma. It will just stay in EDGE. I really really hate the curve. RIM rushed this piece of shit out.
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Old 02-29-2008, 11:45 AM   #60
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My expired messages just tend to go away on their own.
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