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07-03-2008, 09:19 AM
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#41
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Thumbs Must Hurt
Join Date: Jul 2006
Location: Dallas, Tx
Model: 8900
OS: 4.6.1.239
Carrier: T-Mobile
Posts: 157
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Please Login to Remove!
Quote:
Originally Posted by jsconyers
Is this happening on all HTML email or just one particular message?
Was this message received on the device before you resent your service books?
What happens if you forward the message to yourself again?
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I am unable to receive images on any HTML emails. (Although HTML text shows up properly.)
I have received many messages since the BIS upgrade. All have the same problem. I even registed a new gmail account, assuming that my Yahoo may have had some restrictions.
I've tried forwarding messages to myself, and it's always the same ole 2-step. Arrows flash, no images appear.
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07-03-2008, 09:20 AM
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#42
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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I am assuming that the service books were removed first, and resent from the BIS site, Battery Pull, setting TCP settings, and then calling to the carrier.
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07-03-2008, 09:23 AM
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#43
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Thumbs Must Hurt
Join Date: Jul 2006
Location: Dallas, Tx
Model: 8900
OS: 4.6.1.239
Carrier: T-Mobile
Posts: 157
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Quote:
Originally Posted by Sith_Apprentice
I am assuming that the service books were removed first, and resent from the BIS site, Battery Pull, setting TCP settings, and then calling to the carrier.
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Yes. Yes. Yes. Yes. No.
I haven't called the T-Mob because I have an unlocked 8300 on T-Mob and during situations like this, I get the "you have an unsupported device blah blah blah"
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07-03-2008, 09:23 AM
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#44
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CrackBerry Addict
Join Date: Jul 2005
Location: Kingston, Ontario
Model: 8130
OS: 4.5.0.131
Carrier: TELUS
Posts: 885
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Great discussion folks. Does anyone know if this works on BES? Do the BES admins have to allow HTML through a BES setting?
__________________
Experience is a wonderful thing. It enables you to recognize a mistake when you make it again
Telus - 8130 - BES/BIS
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07-03-2008, 09:26 AM
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#45
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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BES 4.1.6 (not out yet) or hacked BES 4.1.5 can do HTML email.
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07-03-2008, 10:41 AM
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#46
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CrackBerry Addict
Join Date: Jul 2005
Location: Kingston, Ontario
Model: 8130
OS: 4.5.0.131
Carrier: TELUS
Posts: 885
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Quote:
Originally Posted by Sith_Apprentice
BES 4.1.6 (not out yet) or hacked BES 4.1.5 can do HTML email.
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Thanks
__________________
Experience is a wonderful thing. It enables you to recognize a mistake when you make it again
Telus - 8130 - BES/BIS
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07-03-2008, 02:01 PM
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#47
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Thumbs Must Hurt
Join Date: Dec 2007
Location: Auburn, IN
Model: 8100
OS: 4.5.0.124
PIN: 241FB376
Carrier: Centennial
Posts: 51
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Quote:
Originally Posted by kjdoug
Got it fixed now! Yes I did have those options..but it still didn't work. Until I read in a thread to go to Options>TCP and put internet.com for username and no passwords and save>resend service books>battery pull and this did the trick! Thanks for all your help!!
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You put internet.com as the username? What do you put for apn?
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07-03-2008, 02:06 PM
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#48
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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He is on a different carrier than you, yours will be different.
Last edited by JSanders; 07-07-2008 at 09:29 AM..
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07-07-2008, 08:21 AM
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#49
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New Member
Join Date: Jul 2008
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 5
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Same Problem
I'm having the same issue as others in this thread
I have OS 4.5.0.46
Resent Service Books and get the option to "Get Images" but after that nothing happens. Have done battery pulls and tried several TCP combinations but still do not get images.
Anyone got any other suggestions ?
Thanks
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07-07-2008, 09:30 AM
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#50
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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TDowdy, welcome to the BBForums.
Give it a day, see if it works.
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07-07-2008, 10:16 AM
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#51
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New Member
Join Date: Apr 2006
Model: 8700
Carrier: T-Mobile
Posts: 14
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disable Wifi, and it will work! it isn't enough to be away from wifi zone, you must disable it in connections.
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07-07-2008, 01:06 PM
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#52
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New Member
Join Date: Jul 2008
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 5
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Quote:
Originally Posted by JSanders
TDowdy, welcome to the BBForums.
Give it a day, see if it works.
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Thanks, JS
I been messing with this for a week or so, even thought it's not a huge deal It's kinda turned into a personel quest.
TD
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07-07-2008, 02:21 PM
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#53
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Thumbs Must Hurt
Join Date: Oct 2005
Location: Roselle, NJ
Model: TB
PIN: you want it, then ask
Carrier: Verizon
Posts: 121
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Quote:
Originally Posted by Sith_Apprentice
BES 4.1.6 (not out yet) or hacked BES 4.1.5 can do HTML email.
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any extra info on the how for this....
Nevermind i found the info, searched in wrong forum.
__________________
Thanks
Pedro
7105t, 8320, 9530, 9550, Now Thunderbolt BES Admin, LAN Admin, CAD Manager
wished i had invested in rim stock when it was $5
Last edited by quattrocs; 07-07-2008 at 02:38 PM..
Reason: information requested found
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07-08-2008, 09:13 AM
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#54
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New Member
Join Date: May 2008
Model: 8310
PIN: N/A
Carrier: at&t
Posts: 2
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bb service books
hey new to the bb thing. how do i update service books on the 8310 with att service? thanks
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07-08-2008, 09:39 AM
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#55
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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Quote:
Originally Posted by wattser322
hey new to the bb thing. how do i update service books on the 8310 with att service? thanks
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Read steps B) 1 and 2, above, clicking on the link at the end of step B)1.
Log into your providers BIS site from your handheld (see your personal email setup icon) or from your PC.
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07-08-2008, 11:16 AM
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#56
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Knows Where the Search Button Is
Join Date: Jul 2007
Location: Plano Texas
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 39
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Quote:
Originally Posted by MisterEd
I don't have the menu option for HTML on my 4.5 8310 Curve. But I did update my service books earlier today and I'm getting HTML messages with no problems. Even animated gifs are working. The weird things with the animated gifs is that they "animate" for about 10 seconds then stop. They don't seem to repeat themselves.
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i have the same issue. i'm on at&t as well. i sent the service books several times, did the battery pull.
i sent myself an html email with a link to an image. the image showed up in the email. i didn't have to "Get Image".
weirdness
Last edited by Rotty022; 07-08-2008 at 11:24 AM..
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07-10-2008, 04:45 PM
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#57
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New Member
Join Date: Jul 2008
Location: Shreveport, LA
Model: 9000
OS: 4.6.0.304
Carrier: AT&T
Posts: 9
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JSanders- awesome post. The lack of HTML e-mail has been bugging me for a while.
Thanks!
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07-10-2008, 05:31 PM
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#58
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Knows Where the Search Button Is
Join Date: Jun 2006
Location: NYC
Model: 9000
OS: 4.5.0.266
Carrier: at&t
Posts: 36
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Wirelessly posted
Ok so I'm on att with an 8310. I was running os 4.5.46 and html wasn't working. I would "get images" and the two arrows would blink as if it were working and then nothing happens.
Yesterday I found version 4.5.52 floating around the internet. I installed it (at my own risk of course) and now html works fine in the e mails. Although it does take a while for all the images to load
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07-11-2008, 12:00 PM
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#59
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New Member
Join Date: Apr 2008
Location: Canada
Model: 8310
OS: 4.5.0.52
PIN: N/A
Carrier: rogers
Posts: 4
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Seems to work fine for me but somethimes large inmages do take a few minutes to load
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07-11-2008, 12:24 PM
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#60
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New Member
Join Date: Jul 2008
Model: 8100T
PIN: N/A
Carrier: T-Mobile USA
Posts: 11
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hi
please help me about the BB 8100 T-Mobile USA Code, i have a phone but not accept indian SIM CARD in the india, please man tell me... thanks, i want to free code as any methode yet?
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