BlackBerry Forums Support Community

Klotar · 09-12-2007, 11:07 PM

Quote:

Originally Posted by tjk1

i don't know what it is. it must be a setting you have. when you select "delete call log" it deletes just that number, but when you select "delete all calls" it deletes all the calls. it doesn't change the call log in the bb at all for me.
also it was called "marked all read" before but that was very inefficient, as it crashed often, got a "uncaught exception" often.
the new way works well for me, but i'm not sure how to fix ur problem
gluck.

Yeah, it must be a difference in our settings. I just looked at the settings, but don't see anything that looks like the culprit. I am running PD Pro v5.11. Offhand I don't recall v5.1 doing it but then again I don't get that many calls.

If anyone spots anything that looks like it'd be the toggle, let me know... TIA.

mgerbasio · 09-13-2007, 05:19 AM

I was a big fan of PD but have stopped using it, at least for now. CRS hasn't been good about bug fixes or communication. The "Mark all as Read" never worked for me causing the program to crash. The need to display certain sections in order for the program to work was another issue that took a while to figure out.

The today theme and my google page with a web short cut work as well for me. I've also use free range for news as it is a better reader. It was nice to have this all on the PD single screen though. The one feature I do miss is the ability to copy an appointment.

Regards-Michael G.

crs · 09-13-2007, 09:19 AM

We did temporarily remove the mark calls as read because the function was causing issues. We have since re-instated it and intend to post version 5.12 this weekend which will restore this functionality.

Also, there's no need to display any sections you don't want to as that issue has been corrected.

jmandoman · 09-13-2007, 04:44 PM

When I open email via PD 5.11 it gets truncated after 2-3 screens. I have to go to the BB email utility to be able to see the entire email.

Is there a size limit or is this a bug?

I'm running PD on an 8703e with Sprint OS 4.1.

tjk1 · 09-13-2007, 06:22 PM

Quote:

Originally Posted by jmandoman

When I open email via PD 5.11 it gets truncated after 2-3 screens. I have to go to the BB email utility to be able to see the entire email.

Is there a size limit or is this a bug?

I'm running PD on an 8703e with Sprint OS 4.1.

i believe it is a size limit, as that has happened for people in the past usu. in html-rich emails.

jeffharris · 09-14-2007, 07:19 PM

Quote:

Originally Posted by tjk1

try doing a manual refresh of the water, does it work?

No. still can't update, change, or anything. I guess I have to uninstall, and reinstall, and redo all the settings

crs · 09-15-2007, 07:53 AM

Jeff,

Send email to [email address]

and we'll get you squared away.

-crs

jeffharris · 09-16-2007, 11:38 AM

Quote:

Originally Posted by crs

Jeff,

Send email to [email address]

and we'll get you squared away.

-crs

I found the problem. somehow, the connection permissions had changed, some to "custom," rather than "allow". When I changed them manually back to "allow," all went well, and all weather is properly updating. I am not sure why the permissions changed, but, when I reinstalled, to see if it would resolve my problem, it never asked me again, so, the program didn't give me the opportunity to "allow" all again, as it would in a fresh install (I guess cause I was installing the exact same version) and had remained in the previously improper state.

Thanks for the personal support offer !!!

airjan23 · 09-17-2007, 03:59 PM

Has 5.12 been posted yet and does anyone know how the application interacts with the BB Smart View, which allows HTML images to be seen?

visortgw · 09-17-2007, 04:18 PM

Quote:

Originally Posted by airjan23

Has 5.12 been posted yet and does anyone know how the application interacts with the BB Smart View, which allows HTML images to be seen?

Have not seen 5.12 yet, but I haven't checked yet either...

As far as BBSmart Viewer and PocketDay, the two co-exist nicely on my device even though they are not integrated (i.e., PD has its own e-mail viewer with very limited capabilities). I defined a hotkey within PD that launches directly to the RIM Messages app, where BBSmart is my default viewer of choice.

fatbboy · 09-17-2007, 07:15 PM

I have noticed my appointments are not being listed in the appointment section. If click Go To, they are there?

crs · 09-18-2007, 06:22 AM

PocketDay 5.12 has been released:

xxx8226; Added Task Sort xxx8211; Alphabetic
xxx8226; Added single click open for Memo Items
xxx8226; Memos xxx8211; only show categories with Memos in them
xxx8226; Memos xxx8211; Added a Refresh Category menu option for when you add/delete/change categories so you donxxx8217;t have to exit PD and restart
xxx8226; Missed Calls - Corrected Mark Opened
xxx8226; Missed Calls xxx8211; Removed Delete all logs (use Delete key one at a time)
Corrected some issues with installing over very old versions of PocketDay

gator12 · 09-18-2007, 11:22 AM

Can we upgrade to 5.12 ota?

mdlissner · 09-18-2007, 11:37 AM

crs,

A quick thank you note for implementing by request for sorting tasks by the subject alphabetically.

I put a tag at the front of all my tasks with Franklin Covey type priority to put them in order for the day.
(A1)
(A2)
.
(B1)
.
.
(C1)

Now it works like a charm.

fatbboy · 09-18-2007, 03:56 PM

OTA keeps going to 5.11?

Cleared the browser cache & tried the refresh trick?

Any other ideas?

b_ohare · 09-18-2007, 04:18 PM

Quote:

Originally Posted by crs

PocketDay 5.12 has been released:

• Added Task Sort – Alphabetic
• Added single click open for Memo Items
• Memos – only show categories with Memos in them
• Memos – Added a Refresh Category menu option for when you add/delete/change categories so you don’t have to exit PD and restart
• Missed Calls - Corrected Mark Opened
• Missed Calls – Removed Delete all logs (use Delete key one at a time)
Corrected some issues with installing over very old versions of PocketDay

When I click on the memo categories to expand them, they don't open. Nothing occurs.

- B.