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Old 09-24-2010, 07:24 AM   #1
OmegaWolf747
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Default external media control keys no longer work

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As of today, the Mute button no longer pauses/restarts music unless I'm in the Now Playing screen. The side buttons also no longer adjust the volume or skip to the next or previous song unless I'm in the Now Playing screen.

It was normal yesterday. I have no apps installed that could cause a conflict.

A battery pull did nothing.

How can I get the external keys to control the media player without being I'm the Now Playing screen?
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Old 09-24-2010, 09:56 AM   #2
OmegaWolf747
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After doing another battery pull and leaving the battery out for five minutes, the keys finally work again. What could cause this in the first place?
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Old 09-24-2010, 12:33 PM   #3
aenflex
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Ghosts in the machine isn't a very good answer
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Old 09-24-2010, 06:22 PM   #4
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Quote:
Originally Posted by OmegaWolf747 View Post
After doing another battery pull and leaving the battery out for five minutes, the keys finally work again. What could cause this in the first place?
I'm sure some RIM developer could give you the details, but from a laymens perspective -- It is what it is.

Battery pulls, even extended battery pulls seem to work wonders on BB devices.
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Old 09-27-2010, 09:02 AM   #5
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The next time your buttons don't work, check your free memory and post it here. I believe many freezing, keyboard not responding and deleted emails are caused by low memory. IMHO
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