[Tara One]

Hi everyone! I was wondering if there was a way to erase my email icon permanetly?(and not just "hideing it") thanks!

[NJBlackBerry]

Nope; I don't believe so.

[juwaack68]

Your main 'Messages' icon or the icons for your separate email accounts?

And I'm curious why you'd want to do that.

[Tara One]

Originally Posted by juwaack68

Your main 'Messages' icon or the icons for your separate email accounts?

And I'm curious why you'd want to do that.

icon for my email account, the reason why I want to get rid of it is because I want to sell one of my old pearls

[juwaack68]

So you are no longer using that device then? When you moved to a new device, did you change your PIN for that account in your BIS account? If so, then you should just be able to perform a security wipe of the device and the icon will go away and not return.

[clevebb]

You can manually delete the service books also.

[juwaack68]

True, but if she is going to sell the device, it's best to completely wipe it first.

[TroyDBrown]

Check this out in the FAQ:

How to wipe ALL personal data from a BlackBerry device? - BlackBerryFAQ

You will want to do this if getting rid of it.

[Tara One]

Originally Posted by troydbrown

Check this out in the FAQ:

How to wipe ALL personal data from a BlackBerry device? - BlackBerryFAQ

You will want to do this if getting rid of it.

Thank you so much!! It worked! Yay!!!

[TroyDBrown]

Originally Posted by Tara One

Thank you so much!! It worked! Yay!!!

Great, glad you are all set.

[rambo47]

[takeshi]

However, be sure that you transferred your BIS account to another BB or had your carrier delete it.