[cer2225]

For some reason all my emails on my 8100 have disappeared. They are still on my desktop exchange so there is not a huge issue but I am wondering how to get them back on my phone.

I am getting any new emails from my BES (4.1 sp4)just fine but all of a sudden yesterday they just vanished. I have been using this phone since October and have not changed any settings but I did some searching and found that the keep emails was set to 30 days. Now I am guessing this is what caused it and have changed that to forever but is there any way I can push them back to the phone?

I have resent the service books but nothing. Any advice would be appreciated.

Thanks

[John Clark]

This should help:

http://www.blackberryforums.com/gene...-logs-sms.html

[cer2225]

Thanks John,

I cleared everything like the post suggested and from what I read further down, there is no real good way to get back my deleted emails? They can not be resent from my BES?

[John Clark]

No, you can't get them back. Did you go through the Optimize thread in my sig? That'll likely prevent you from having the issue again.

[cer2225]

I did and thank you for your help.