Some BES admins create a special outages only email address... so they get a different alert for them... like
![[email address]](?emailimage=a53c4b346721b6ae92dd397c8c7def09)
, then on your BB, give it a special alert should something come across you need.
When there is a an actual outage , you will get a flurry of activity, and then it quietens pretty quickly.