[Purduecoz]

Hi Everyone,

I just got my BB 7250 with Sprint service and I absolutely love it. It's the first phone/mobile device that I can see myself keeping for a long time to come.

I do have a quick question about the keyboard though. My Q, A, and num-lock keys (the 3 keys on the very left of the keyboard) make kind of a "rattle" noise if touched lightly. The sensitivity or responsiveness of the buttons is not impacted, but they do not feel as "tight" as the rest of the keyboard does. Is this something I shouldn't worry about, do the keyboards tend to loosen up over time?

Thanks!

Purduecoz

[pb2]

How do you like your SprintPCS Blackberry? How is web browsing on it? Do you have good coverage?

[Talldog]

My 7290 is the same as yours, except for the radio, and none of my keys do that. I don't think the keys will loosen (mine is almost a year old), but if it's noticeable, I wouldn't be happy.

[Purduecoz]

Originally Posted by pb2

How do you like your SprintPCS Blackberry? How is web browsing on it? Do you have good coverage?

Everything is fantastic with it. I live where there is just 'fringe' PCS coverage (Bossier City, Louisiana - next to Shreveport). My old Sanyo phone would drop calls consistently. I don't have that problem with the BB at all. It seems that if I have enough signal for voice (even one bar), I have enough signal for data, which surprises me a bit. As I move closer to town, coverage isn't even an issue.

This device gets a huge thumbs up from me so far!

[Purduecoz]

Originally Posted by Talldog

My 7290 is the same as yours, except for the radio, and none of my keys do that. I don't think the keys will loosen (mine is almost a year old), but if it's noticeable, I wouldn't be happy.

Yeah, I'm thinking I might call and see if they'll do a 30-day exchange for me. I might decline it though if they're going to send me a refurbished product.

It's not that it impacts functionality at all - it is just annoying everytime I press a Q or an A to hear that "plasticy rattle" sound as I depress the key. I thought at first this might be due to the position of the keys in the molding, how they're slightly angled down. Now that I know this isn't normal, it bugs me all the more! Nobody likes to spend the kind of money these devices cost and have them be less than perfect. I guess I need to lower my standards.

Thanks!

Purduecoz

[dkmadrid]

Originally Posted by Purduecoz

Hi Everyone,

I just got my BB 7250 with Sprint service and I absolutely love it. It's the first phone/mobile device that I can see myself keeping for a long time to come.

I do have a quick question about the keyboard though. My Q, A, and num-lock keys (the 3 keys on the very left of the keyboard) make kind of a "rattle" noise if touched lightly. The sensitivity or responsiveness of the buttons is not impacted, but they do not feel as "tight" as the rest of the keyboard does. Is this something I shouldn't worry about, do the keyboards tend to loosen up over time?

Thanks!

Purduecoz

I have the same device with Verizon and find that my keys produce a clicking sound sometimes, as well. This has never impacted performance in any way, and it doesn't occur all the time. My advice is to try and not worry about it, I have had no problems.

[TheWastedYears]

A few of my users have had noisy/loose keys like that since they opened the box. 5000 emails later, and there's no change.

If you can get a free NEW replacement, it's worth a shot. Otherwise, I'd just put up w/ it.

[Purduecoz]

Originally Posted by TheWastedYears

A few of my users have had noisy/loose keys like that since they opened the box. 5000 emails later, and there's no change.

If you can get a free NEW replacement, it's worth a shot. Otherwise, I'd just put up w/ it.

Thanks for the advice. My main question was whether this is something that is a defect, or that is just part of the tolerance during manufacturing. Looks like from some of the responses, it's the later of the two. Thanks for your response!

[Purduecoz]

Wow, I'm impressed! Sprint said they would send me a brand new (non refurbished) 7250 in an attempt to correct my keyboard issue. They said to keep whichever one I prefer and ship the other back in a prepaid repair kit.

Not a bad deal at all.

[Jase88]

The keyboard on these devices is a rubber keyboard "mat". So nothing is going to break of fall out...build quality is excellent and consistent.

It takes a new Blackberry a while to break in. They're stiff and unnatural when they're new: Keyboard and trackwheel don't feel natural. Give it a few weeks and all will be well. Trust me.

[bbwizard]

hi there. my name is BJ and I work for Nextel in a bb call center. The loose buttons will more than likely casue you problems. I advise that you return the unit for a new one.
Sincerely,
BJ