Searching a tool to monitor BES / devices activities
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Hello all,
I would like to know if there is a tool to monitor server and/or device activities. (I believe RIM ResKit can do the job but they haven't released the reskit for BES 4.0.6 yet.)
Well let me explain the situation :
One of our user has been billed for more than 1300 CHF (around USD 1000) of roaming data communication while he was in the US.
Our carrier (Swisscom) indicates on the bill that over 98'000 Kb data have been transferred, the carrier in the US was Cingular Wless. I know that both carriers (Swisscom & Cingular) have a roaming agreement with each other.
Is there a way to get at least a hint of what happened from the log of the BES ?
We are using BES 4.0.6.7 for Lotus Domino on Win2k3 Srv.
Thank you.
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