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Old 01-05-2009, 11:39 PM   #1
RXF
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Default Google Apps G-Mail Sync Issue

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I currently have a Google Apps Premier account which utilizes IMAP (POP is disabled) Using an outlook client to connect to g-mail works excellent so I know my g-mail account is behaving properly.

I've set up my blackberry 8330 via AT&T BIS server. Instructions from Google are simple enough and everything works well except for deletions.

When a message is deleted from within g-mail using a browser on a desktop (not using the blackberry) then the delete is never propagated to my blackberry and the message is never removed. Any help is appreciated?
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Old 01-06-2009, 12:09 AM   #2
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Google/Gmail just doesn't support this option yet.
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Old 01-06-2009, 08:35 AM   #3
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Google/G-Mail obviously supports this functionality as an IMAP connection to an outlook client (and others) works just fine in this respect. I was wondering if anyone else has seen this behavior with a blackberry client.
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Old 01-06-2009, 08:43 AM   #4
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Excuse me for not mentioning that I am on BIS only ;)
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Old 01-06-2009, 08:44 AM   #5
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it will propagate...just very slowly...your best be it to just read it on your bb to get rid of the alert...it will update in a little
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Old 01-06-2009, 05:47 PM   #6
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I was taking about an hour or more for deleted mail to sync. However, I loaded the Gmail Apps mail client and new deleted and read email isn't sync'd anymore. I haven't had a chance to do any troubleshooting yet.

Regards-Michael G.
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Old 01-06-2009, 09:15 PM   #7
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Well. I got off the phone with ATT BIS support and was informed that BIS does not propogate deletions in a mailbox out to the blackberry. You need BES for that.
Can someone verify this is correct... Is this an ATT limitation or simply a BIS limitation??
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