[englishmonk]

Hi everyone!

I'm a newbie to this forum and have had my first Blackberry for about 3 weeks. A small icon has appeared on my home screen next to my clock (where your message notifications appear).

Its a small blue box with what looks like a white head and shoulders, on the left is some white dots....

Any help would be appreciated

Thanks

[aiharkness]

Don't know. It would help if you post a screen shot. But it is almost certainly an alert from one of the apps you installed. Process of elimination.
Posted via BlackBerryForums.com Mobile

[englishmonk]

I don't know how to post a screen shot :-/

[tsac]

Maybe a list of the added apps on the phone. someone may know from that.

[englishmonk]

The apps I have on my phone are:

Facebook
Twitter
Google maps
Player for youtube
Shazam
Trainline tickets
Tweetcaster
Weathertrax
Yahoo!

Thanks

[englishmonk]

I've tried to draw the icon I have... I hope it attaches....

[Motorcycle Mama]

BlackBerry ID update.

[englishmonk]

Thanks motorcycle mama, do you know what I have to do ?

[englishmonk]

Yey worked out how to sort it , thanks motorcycle mama you're fab xxx

[metahome]

Could one of you please confirm how to get rid of this icon?
I too have it on my BB and would like to get rid of it.

Many thanks!

[Motorcycle Mama]

Click on the notification bar or go into App World or go into your messages and update the BlackBerry ID application.