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Old 07-10-2009, 10:35 AM   #1
omarhashmi90
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Default Pearl 8120 Messed Up! :( Help!

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Hi everybody. So I have a pearl 8120. and a few days ago i took it out to text, and the keys are messing up. BUT, its not all the keys. the 'call' button (when pressed) yields "*" or "7". the menu button yields z or x. the trackball yields a and d and the back button yields q and w. Its just those four buttons.
And without them, I cant do a system wipe. So I don't know what to do. Has anyone had this problem? Please Help! :D
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Old 07-10-2009, 10:37 AM   #2
jsconyers
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Welcome to the forums.

I would start by removing the battery for 30 seconds. This really sounds like moisture damage.
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Old 07-10-2009, 11:01 AM   #3
omarhashmi90
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i dont think it is becuase it hasnt been dropped in/exposed to any liquids. and ive already done a battery pull on it several times
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Old 07-10-2009, 11:03 AM   #4
jsconyers
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You could try to reload the OS. I am not sure if that will correct your issue, but it may be worth a shot.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 07-10-2009, 03:30 PM   #5
jjmach
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check if the moisture indicator has been activated, it should be under the battery, if it is red, means it has been exposed to some kind of liquid
Regards
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