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Old 10-15-2009, 09:56 AM   #1
thecountof
Thumbs Must Hurt
 
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Model: 9000
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Default pocketmac just duped my Entourage notes!

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Any idea why Pocketmac is duping my Entourage notes?

I have it on one way each time just in case and this is what happens? I keep having to purge the notes on the device and then sync it again - but every time I try and sync all 268 notes again, it sync fine when I set it to overwrite.

Then I set it to two way sync and yet again, it bumps the amount of notes to 409.

any idea of why this might be happening.

Just going to purge the notes again........ for the 10th time!
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Old 04-03-2010, 06:13 PM   #2
thecountof
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hey, just upgraded my phone to 9700 and also, to the latest pocketmac 5 - and guess what? it just duped everything!
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Old 04-09-2010, 04:02 PM   #3
nicollealexis
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You have the new PocketMac 5.0 and still having issues? If so, I can forward you onto support to get that issue fixed right away!
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Old 04-09-2010, 04:08 PM   #4
thecountof
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yes I do. and I have already had a reply from them with a "standard" automated reply. it also suggested using "DataPurge" but this is not even part of version 5!!!!

I am yet to get another reply to my response to this since the last 24/48hrs!

So I have had to completely wipe my handset and start again. reluctant to sync more than once at the moment!!!

any suggestions? apart from give up?
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