[EightHammers]

I just picked up the Bold on Saturday. This is my first Blackberry and smartphone.

I use a macbook as my computer and am currently without a windows machine.

This afternoon I uploaded 15 songs and 1 video file that was 140(ish) megs.

I uploaded these files using Mass Media just to test how the media sounded and looked on the Blackberry 9000. I deleted these files through Mass Media as well using the "move to trash" function.

I went to upload actual files I wanted on the system this evening and before I uploaded anything I realized I only had 367 MB available! I bought the device without a microsd card to start because the bold claims to come with 1gig ... however I can't seem to find the remaining space (600 MB)... what gives??

Can anyone help me or explain why I only have 367 MBs available?? I just downloaded PocketMac, but it's no help either.

[akosnitzky]

Wirelessly posted (Verizon 8830)

As far as your files, consider using Wma files if that is not what occurred. Avi files take up much more space. As far as the 1 Gig debate, bear in mind that the device processes take up some of that space. This includes the operatinh system etc.

[EightHammers]

Thanks for the reply akosnitzky, I appreciate the tip for the WMA files, although that still doesn't explain where my memory went. As I stated, the avi files were deleted using mass media.

I can understand some processes being used on the 1gig harddrive however I find it really hard to believe that 600mbs are being used by these default applications/OS.

Did everyone else initially encounter only having 400mbs available for storage?

[Thatzmister2u]

Originally Posted by EightHammers

Thanks for the reply akosnitzky, I appreciate the tip for the WMA files, although that still doesn't explain where my memory went. As I stated, the avi files were deleted using mass media.

I can understand some processes being used on the 1gig harddrive however I find it really hard to believe that 600mbs are being used by these default applications/OS.

Did everyone else initially encounter only having 400mbs available for storage?

EightHammers,

The device has 128MB on board memory and a 1gb Media storage area (think of it as a permanent media card. If you goto Menu>options>memory you will see two listings.

E-

[EightHammers]

Thanks Thatzmister2u -

I do see two listings -
Application Memory free space - 23mb ... that's fine I'm having no problems there.

The problem I'm having is with the 1gb media storage
Total Space: 859.2MB
Free Space: 367.7MB - I only have 40Mbs in MP3s currently on the device. Nothing else! That's 450Mbs unaccounted for from my total space and another 150 missing for my quoted "1GB" internal memory.

[Thatzmister2u]

Originally Posted by EightHammers

Thanks Thatzmister2u -

I do see two listings -
Application Memory free space - 23mb ... that's fine I'm having no problems there.

The problem I'm having is with the 1gb media storage
Total Space: 859.2MB
Free Space: 367.7MB - I only have 40Mbs in MP3s currently on the device. Nothing else! That's 450Mbs unaccounted for from my total space and another 150 missing for my quoted "1GB" internal memory.

I am wondering if it has something to do with Idexes, etc. Have you tried Media>Music>Menu>Explore and then navigating to the device memory music folder and showing hidden files? What do you see?

E-

EDIT - Also have you recorded any videos or Voice notes? All of these things will be stored in your 1gb Media Space.

[EightHammers]

Thatzmister2u - You are a genius!

Thank you for all your help, I'm very grateful.

I couldn't find any hidden files of consequence in the music or video folders, BUT opening the hidden files option lead me to the .trashes/501 folder where all the previous files were.

If there is a Blackberry support prize floating around, you definitely deserve it. Thanks!

[Thatzmister2u]

Originally Posted by EightHammers

Thatzmister2u - You are a genius!

Thank you for all your help, I'm very grateful.

I couldn't find any hidden files of consequence in the music or video folders, BUT opening the hidden files option lead me to the .trashes/501 folder where all the previous files were.

If there is a Blackberry support prize floating around, you definitely deserve it. Thanks!

I am glad you were able to solve the mystery...now the question is have you been able to reclaim the space?

E-